It’s no secret that it takes something extraordinary to work in the healthcare field. Every employee needs a calm disposition, a tireless work ethic, experience and skills, and specific knowledge. The healthcare field is ever changing and evolving, so how do these providers keep up with health concerns and various treatment options in this constantly changing world? The answer is continuous training. Consistent education is essential in improving patient outcomes, keeping people safe, and ensuring a good quality of life. It’s obvious why a superb training program is so important in the healthcare industry; below are five essential practices for successful employee training programs.
Utilize different learning styles.
Whether they work in human resources, education, or in front of patients, all people learn and apply new skills differently. An excellent training program will include material that appeals to various learning styles. There should be an balanced blend of verbal, visual and hands-on methods.
Embrace computer-based modules.
In today’s busy world, computer-based modules can be extremely beneficial. There are certain training sessions that require the face-to-face interaction, but many can be completed online. These are convenient for employees whose days are filled with appointments and travel, and for those who have busy personal lives as well. With computer-based programs, employee training is more consistent and therefore constantly fresh in the employee’s mind. Another strong positive side to computer-based training is that the results are easily tracked. With a quality employee training system such as Conductor Orchestrated Training, administration can seamlessly track progress, schedule courses, record profile information.
Make them interactive.
Interactive programs are more interesting, but studies show that the more interactive the learning module is, the more employees will retain. Implementing features such as quizzes, games, and group work into the health care training program will keep the content stimulating and fresh.
Consider employee demands.
Listen to your employees and take their needs into consideration. The world of healthcare is fast-paced and constantly upgrading systems and processes. Employee training should be conducted in a way that does not affect daily responsibilities and patient care must always come first. Employees don’t often have time to sit at a desk for a designated amount of time for supplemental training. Be sure your program is based on timeframes that are conducive to your employees and their workloads.
Use a quality tracking system.
Behind every good training program is an even better tracking system. Ensuring employees are properly trained is essential, but tracking their progress is key. Conductor puts all the tools you need to measure employee development in one place. With Conductor you can pinpoint individual training issues, run reports to prove compliance, ensure employees have completed training, and keep your staff motivated.
The ultimate goal of a training program is not just to increase the skills of healthcare workers, but also to help providers recognize problems that could impact the health, safety and well-being of employees and patients alike. With a successful training program and a superior tracking system such as Conductor, you can save time and put your employees on the road to success. Contact us today for more information on your free trial!